TERMS & CONDITIONS

Effective Date: 5/27/25

Last Updated: 8/13/25

Welcome to the Raíces Fast Casual Mexican website (“Raíces,” “we,” “our,” or “us”). By accessing or using our website, services, or placing an order with us, you agree to these Terms & Conditions. Please read them carefully.

If you do not agree with these terms, please do not use our website or services.

1. Use of Our Website

  • You must be at least 13 years old to use our website.

  • You agree to use our site and services only for lawful purposes.

  • You may not attempt to interfere with the operation of our website or access it in any unauthorized way.

2. Orders & Payments

  • All prices are listed in U.S. dollars and are subject to change without notice.

  • We reserve the right to refuse or cancel orders for any reason, including suspected fraud or product unavailability.

  • Payment must be made in full at the time of ordering unless otherwise agreed.

  • For delivery orders placed through third-party platforms, their terms and policies also apply.

3. Menu & Product Availability

  • We strive to ensure that our menu information is accurate, but availability, pricing, and ingredients may change without notice.

  • Photos on our website are for illustrative purposes only and may not exactly represent the served product.

4. Allergens & Dietary Information

  • While we take care in preparing food, we cannot guarantee that any item is free from allergens.

  • Customers are responsible for informing us of any allergies before placing an order.

5. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is owned by Raíces or licensed to us.

  • You may not use, reproduce, or distribute our content without our written permission.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices. Accessing these sites is at your own risk.

7. Limitation of Liability

To the fullest extent permitted by law, Raíces is not liable for any damages, losses, or claims resulting from your use of our website, products, or services.

8. Indemnification

You agree to indemnify and hold harmless Raíces, its employees, and affiliates from any claims, damages, or expenses arising from your use of our website or services.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated terms.

10. Governing Law

These Terms & Conditions are governed by the laws of the State of [Insert State], without regard to its conflict of laws principles.

11. Contact Us

If you have questions about these Terms & Conditions, please contact us at:

Raíces Fast Casual Mexican
13820 Old St. Augustine Rd., Suite 125
Jacksonville, Florida 32258

(904) 903-7806

info@raices-mex.com